GENERAL INFORMATION
This “Privacy and Data Protection Policy” is intended to inform you of the terms governing the collection and processing of your personal data by our entity or corporate group, in order to safeguard your fundamental rights, your honour, and your freedoms, all in compliance with the applicable regulations governing the protection of personal data under the European Union and the Spanish State.
In accordance with these regulations, we require your authorisation and consent to collect and process your personal data. Therefore, below we provide all the details you may need regarding how we carry out these processes, for what purposes, which other entities may have access to your data, and what your rights are.
In view of the above, once you have reviewed and read our Data Protection Policy, it is essential that you accept it as proof of your agreement and consent.
WHEN DOES THIS POLICY APPLY?
In this Privacy Policy, we describe how we process the information collected through www.jender.es. This Privacy Policy has been drafted in accordance with the applicable European and Spanish regulations on the protection of personal data (link) (DOCUMENT NAMED DEFINITIONS) and the information society and e-commerce services regulations in force as of the date of the last modification.
The defined privacy policy options selected on a third-party site/application will not apply to how we use your data, as this is the only Privacy Policy applicable in such cases.
Our website may contain links to different sites not associated with JENDER IBERICA 2006 SL, over which it neither owns nor has control, and for which it cannot be held liable in any way for the practices these sites may carry out regarding the processing of your data and privacy. The user is best placed to protect their privacy and should assess, when leaving our website and accessing a third-party site, whether it meets minimum security conditions. We recommend that you read the privacy policy of the site you visit carefully.
HOW TO CONTACT US
- Communications should be addressed to the DATA CONTROLLER: Jender Iberica 2006 SL (hereinafter “Jender”), with registered office at c/Almansa, 12, Elche, Postcode 03206, or by email to info@jender.es.
To access and use the services on our website, prior user registration is not required. No personal data is required to access the website.
WHAT DATA DO WE PROCESS?
They will depend on the type of user:
- Data that the customer provides when requesting information or contacting us, such as first and last name(s), NIF, telephone number, email address, postal address, electronic and/or handwritten signature.
- Employees, collaborators and applicants also provide these details together with others such as professional experience, academic qualifications, among other categories required to assess their options for joining the controller’s organisation.
- Data that may be included in user submissions via the form on the website, such as first and last name(s), email address, website.
- Information relating to your location when you visit the website, including that provided by a mobile device. Where permitted by applicable law, we may also process information associated with your IP address.
LAWFUL BASIS FOR PROCESSING
- Customer data : Explicit consent of the data subject; existence of a contractual relationship with the data controller via a contract or pre-contract; legitimate interest of the data controller or third parties.
- Employee and collaborator data: Explicit consent of the data subject; existence of a contractual relationship with the data subject via a contract or pre-contract; legitimate interest of the data controller or third parties.
HOW DO WE PROCESS YOUR DATA?
We collect information from users of our website in order to provide visitors with a useful, personalised and efficient experience, helping to make this website easier to use and helping them quickly find information about our products and services, as well as informing them of new information about the services offered by Jender. We will only disclose data when necessary to properly fulfil our contractual obligations to the data subject.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
In accordance with the regulations applicable at any given time, we may use the personal data we collect through the equipment and devices from which you access this website to:
- Perform the contract you enter into with us as a customer and provide you with the best possible service.
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- Register customers for historical and statistical analyses.
- Pay contractual obligations.
- Send data to governmental or judicial bodies upon request or due to a legal requirement.
- Contact and send/receive communications with customers to send information arising from the contractual, commercial and obligation-based relationship that may exist.
- Collect data so that the controller can meet its obligations regarding the information and personal data collected.
- Send you offers and promotions for our services.
- Analyse and improve the operation of our website, which may include surveys and other analytical tools.
- Detect any activity that may breach our policies, be contrary to public order, or be illegal.
HOW LONG WILL WE KEEP YOUR DATA?
We will retain customers’ personal data for the duration of the contractual relationship and subsequently for the fulfilment of legal obligations.
- Customer data: For a period of 10 years from the last confirmation of interest.
- Employee and collaborator data: For the duration of the contractual relationship and for a maximum period of 10 years from the last confirmation of interest. Personal data contained in CVs of applicants and employees will be kept for the duration of the selection process, up to 2 years from the start.
The data subject may expressly request at any time that their data be deleted without having to wait for these periods to elapse. If the controller needs that data again, it must request it anew.
DISCLOSURE OF YOUR DATA
JENDER is the controller of your data and may only use it for the purposes described in this Privacy Policy. In order to provide you with the best possible service, other entities we work with may access your data on behalf of the controller (link) (DOCUMENT NAMED DEFINITIONS) as processors (link) (DOCUMENT NAMED DEFINITIONS) and, where necessary and where current legislation does not prohibit it, as controllers for the purposes described in this Privacy Policy.
INTERNATIONAL TRANSFERS
The controller uses state-of-the-art IT services to provide its services, supplied by entities located in the United States. Therefore, we may transfer your data to these third parties for the purposes described in this Privacy Policy. These transfers will be covered by the Privacy Shield and, where applicable, by the user’s explicit consent.
Whenever we have to transfer, store or process your personal data, we will take appropriate technical and organisational measures to protect your privacy, especially its availability, integrity and confidentiality.
Where the transfer of your data is to entities based within the territory of the European Union, we will be guided by the contractual clauses approved by the European Commission and, at any given time, the competent supervisory authorities to protect your privacy.
In all these cases, we will obtain your prior consent when, under the applicable regulations, it is mandatory before carrying out any of these operations.
SECURITY MEASURES
Our organisation adopts the organisational and technical measures necessary to ensure the security and privacy of your data and to prevent its alteration, loss, processing or unauthorised access, depending on the state of the art, the nature of the stored data and the risks to which it is exposed. These measures include, among others, the following:
- Ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
- Restore the availability of and access to personal data quickly in the event of a physical or technical incident.
- Regularly verify, assess and evaluate the effectiveness of the technical and organisational measures implemented to ensure processing security.
- Pseudonymise and encrypt personal data where sensitive data is involved.
WHAT RIGHTS DO YOU HAVE?
Current data protection regulations provide you with a series of rights in relation to how we use your data. Each and every one of your rights is personal and non-transferable, meaning they may only be exercised by the data subject, subject to verification of their identity.
Below, we indicate the rights you are entitled to:
- Request ACCESS to your personal data.
- Request the RECTIFICATION of your data.
- Request the ERASURE or deletion of your data (the “right to be forgotten”).
- RESTRICT or OBJECT to how we use your data.
- Right to DATA PORTABILITY in cases involving telecommunications or internet services.
- Right to WITHDRAW your consent at any time.
- Right to lodge a COMPLAINT on data protection matters with the Supervisory Authority: the Spanish Data Protection Agency.
HOW CAN YOU EXERCISE YOUR RIGHTS OVER YOUR DATA?
To exercise your rights of access, rectification, erasure, restriction or objection, portability, and withdrawal of consent, you may do so as follows:
| BY EMAIL | By email to Jender Iberica 2006 SL (Jender) at info@jender.es. |
| BY POST | By post to Jender Iberica 2006 SL at c/Almansa,12, Elche, Postcode 03206 (Alicante). |
In both cases, you must attach the content of the request for the rights you wish to exercise and a complete copy of your DNI or equivalent fiscal identification document.
In addition to the rights indicated above, if you believe that your data is not being collected or processed in accordance with current Data Protection regulations, you may lodge a complaint with the competent Supervisory Authority, whose contact details are provided below:
| Spanish Data Protection AgencyC/ Jorge Juan, 6. 28001, Madrid (Madrid), Spain email: info@aepd.es – Telephone: 912663517 Website: https://www.aepd.es/es |
Please note that we will need to collect certain personal data from you in order to provide our services. Therefore, if you do not allow us to collect it, we will not be able to provide the services, or we will provide them inadequately.
When the data we collect is mandatory, we will inform you in advance so that you can make a free and informed decision in this regard.
CHANGES TO OUR PRIVACY POLICY
We may update the content of this Privacy Policy for technical reasons, due to legislation, or due to any other circumstance that makes it necessary. These changes will be published on our website, indicating their date and, where required in accordance with the applicable legislation in force, we will notify you accordingly. We recommend that you review our privacy policy to stay informed of any changes we may implement.
If these changes are very significant and applicable legislation so requires, we may notify you by email to the last address you provided, if you so consent.
CONSENT AND ACCEPTANCE
Acceptance of this document indicates that you understand and accept all the clauses of our Privacy Policy and therefore authorise the collection and processing of your personal data under these terms.
This acceptance is given by ticking the “Read and Accepted” checkbox for our Privacy Policy.
